Our products are handcrafted by talented artisans in Indonesia. I had the privilege of meeting these artisans personally and witnessing their dedication to quality and tradition.

Our products are made from high-quality rattan, an eco-friendly and sustainable material. We ensure all our products are non-toxic and safe for children.

Yes, our toys are designed to be safe, non-toxic, and durable. We prioritize the health and safety of children in every product we offer. All products meet required CPSC and ASTM requirements.

To care for your rattan products, simply wipe them with a damp cloth and avoid prolonged exposure to direct sunlight and moisture.

Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please contact us at info@lullabyrattan.com for more information and rates.

Return Policy

At Lullaby Rattan, we want you to love your purchase! If you change your mind, we offer returns under the following conditions:

• Returns for Change of Mind: If you are not completely satisfied with your order, you may return it within 30 days of delivery for a refund or store credit.
• Condition of Items: Items must be in their original condition, unused, and in original packaging to be eligible for a return.
• Shipping Costs: Customers are responsible for return shipping fees. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
• Refund Process: Once we receive and inspect your return, we will process your refund withing 5-7 days.

To initiate a return, please contact us at info@lullabyrattan.com with your order number and reason for return.

Thank you for supporting our small business! 💛

You can reach our customer service team via email at info@lullabyrattan.com or through our contact form on the website.